🕵️ Due Diligence Case Study: $72,000 Lost After Buying a SaaS the Buyer Couldn’t Operate

🕵️ Due Diligence Case Study: $72,000 Lost After Buying a SaaS the Buyer Couldn’t Operate

(How a lack of technical aptitude destroyed a profitable asset in under 90 days)

Asset Profile: The “Simple” SaaS That Wasn’t Simple

Key MetricSeller Claim
NicheB2B Productivity Tools
MonetizationMonthly SaaS Subscriptions
Asking Price$120,000
Claimed Monthly MRR$3,000
Implied Multiple40x

The seller positioned the SaaS as “low maintenance,” “no-code,” and “fully automated.” The reality was very different.

🔍 Discovery Phase: The Hidden Technical Risk

The buyer —with no technical background— relied on:

  • Dashboard screenshots
  • A walkthrough video
  • A 45‑minute handover call

Using the Technical Viability Checklists from our kit, the buyer requested:

  • Read‑only access to the code repository (GitHub)
  • Error logs from the last 12 months
  • Internal documentation
  • A full list of external dependencies (APIs, cron jobs, workers)

This revealed the real problem.

🛑 Critical Red Flag: Total Founder Dependency

The SaaS had an architecture only the founder understood.

AreaSeller ClaimDue Diligence Finding
Codebase“No‑code + simple scripts”14,000 lines of custom code
Infrastructure“Automatic”7 cron jobs + 3 manual workers
Integrations“Plug & play”4 undocumented APIs
Maintenance“1 hour/month”8–12 hours/month required

The SaaS worked… as long as the founder was behind it.

📉 Operational Viability Impact

The key question from the kit: Can the new owner operate the asset without the seller? The answer was NO.

Operational SDE Adjustment

ConceptSeller ClaimDD AdjustmentActual Operational SDE
Monthly MRR$3,000$0$3,000
Churn3%+7%10% real
Monthly Dev Cost$0-$800-$800
Maintenance Time1h+11h12h real
Monthly SDE$2,900N/A$1,700

This was not a passive asset. It was a hidden technical job.

đź’Ą Outcome: Shutdown in 90 Days

After the acquisition:

  • A critical API failed
  • The buyer couldn’t restart the workers
  • Customers received repeated errors
  • Churn spiked to 25%
  • MRR dropped below $1,000
  • The SaaS became non‑viable

The buyer shut it down within 3 months.

Total Loss:

$120,000 purchase + $2,400 in emergency dev costs = $122,400 USD

🔑 Lessons for Investors

1) Aptitude Before Price If you can’t operate the asset, it’s not an investment. It’s a liability.

2) Technical Viability Is Part of SDE A SaaS with undocumented dependencies is worth less, even if revenue looks strong.

3) Founder Dependency Is a Financial Risk If the business only works with the founder, it’s not a business. It’s a disguised job.

4) Due Diligence Is Survival The mistake wasn’t financial. It was operational.

👇 Ready to Avoid Buying an Asset You Can’t Operate?

Get Our Audit Toolkit Now! (Price: $300)

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